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Terms & Conditions

1. INTRODUCTION

Welcome to the fatomina.com website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site, Fatomina Scarves Co. and all of its social media contents which reference these Terms and Conditions.

By accessing the Site, you confirm your understanding of the Terms and Conditions. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

 

2. COMPANY INFORMATION

Name: Fatomina Scarves Co.
Company address: Kuwait, Sharq
Company contact: +96593334638
Company email: info@fatomina.com

 

3. USE OF THE SITE

You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

 

4. USER SUBMISSIONS

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

 

5. ORDER OF ACCEPTANCE AND PRICING

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

 

6. TRADE MARKS AND COPYRIGHTS 

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Kuwait copyright laws and international conventions. All rights are reserved.

 

7. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be interpreted and governed by the laws in force in Kuwait. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Kuwait and to waive any objections based upon venue.

 

8. ARBITRATION

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Kuwait in English and governed by Kuwait law pursuant to the Rules of Commercial Conciliation and Arbitration (Kuwait), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Kuwait and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

 

9. INDEMNIFICATION

You agree to defend, indemnify and hold Fatomina harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

 

10. COLORS

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

11. PAYMENT METHODS

We accept payments from all major debit and credit cards. All transactions are securely processed on our server ensuring that all data provided is encrypted.

CASH ON DELIVERY

For customers who preferred to pay without using a credit card, we accept Cash on Delivery in Kuwait.  Using this service, you will be able to pay with cash through the delivery person upon receiving your order.

KNET, VISA AND MASTERCARD (TAP, MYFATOORAH)

We accept all kind of payments via bankcards. Unfortunately, our payment method is still not integrated into the website. This is why after you placed your order one of our representative contact you in text message, whatsapp or in email to send you the link for the bankcard payment.

 

12. DELIVERY AND SHIPPING

All international orders are shipped via DHL Express Delivery and you will find the exact shipping fees after you placed fa6omina scarves into your shopping basket. We dispatch your package from Saturday to Thursday. If we have it ready in stock we will dispatch it right away but because we hand make all our scarves sometimes we need few days to send out your order. The delivery period is 6-12 days after we received your order and payment. Friday is weekend in Kuwait.

Enjoy your shopping!

 

13. RETURN AND EXCHANGE POLICY

 

We have a consumer friendly return/exchange policy. If you are not 100% satisfied with our product, you may be able to return or exchange it.

Please note that the following conditions must be met to return an item:

  • An item may only be returned within 14 (fourteen) days from the date of receiving
  • The item must be unused and must be in the original package

Contact our customer service team via info@fa6omina.com or call us at (+96598894700.

** We reserve the right to refuse refunds.

 

14. TAXES AND CUSTOM FEES

Prices are without taxes and customs duties. Orders delivered to outside Kuwait will be charged sales tax, duties and handling fee upon delivery. This will be charged from TNT Company, and is set according to the customs duty / taxes fee for your country. These charges are at the customers own expense.

Please visit your country's customs information website to check these fees.

 

15. TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Future Technologies Company in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

 

Policy effective from 21/05/2018 **